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Job Details

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Job Id : 16P78-1045178103164J | Salary: Not Specified | Number of Openings: 100 | Posted on: 23/11/2021 | Last date to apply: 21/02/2022

Company Name:

FALCON SUCCESS PRIVATE LIMITED

Job Title

Customer Care Representative

Organisation Type

Proprietorship

Sector

Other Service Activities

Functional Area

Customer Care Service

Functional Role

Customer Service Executive

Job Description

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate valid and complete information by using the right methods tools Meet personal customer service team sales targets and call handling quotas Handle customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Keep records of customer interactions process customer accounts and file documents Follow communication procedures guidelines and policies Take the extra mile to engage customers

Required Qualifications

Minimum Qualification Required:

10th Pass

Additional Information

Job Location

All India

Key Skills

Data Entry Operator; Java, Account Assistant Executive

Nature of job

Full Time/Work From Home

Gender Preferences

Any

Ex-Servicemen preferred

Number of Openings

100

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Welcome

Required Qualifications

Additional Information

"Age/Date of Birth" Preference