Career Information > IT-ITeS > Communication Analyst

Last Updated on :09/08/2016
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Communication Analyst

Aliases: Information Developer

Industry/Sector(s): IT-ITeS


JOB DESCRIPTION 1

The tasks a Communication Analyst is expected to perform include:

  • Developing communication materials supporting product development, program delivery and client services
  • Facilitating communications strategy like designing, planning, etc.
  • Executing the work through gathering and analysing the data
  • Creating and maintaining efficient and iterative processes
  • Assisting in developing cross functional process maps
  • Driving changes in processes/systems to streamline workflow and increase efficiency
  • Co-ordinating various ad hoc projects like creating presentations, creating process manuals, etc.
  • Developing and managing data collection strategies
  • Establishing quality controls to ensure data integrity
  • Performing routine data analysis and presenting meaningful insights and findings
  • Analysing customer information requirements and product specifications to define technical content strategy
  • Designing and developing written or visual product-related information
  • Developing standards documents and templates, scripts, style sheets and graphic libraries to ensure common look and feel
WORK ENVIRONMENT 1, 3, 2
  • It is a desk job
  • Does not require supervising a team
  • Local travelling is not part of the job
  • Part-time work and contractual jobs are not applicable
  • Work from home is not applicable for this profile
Working hours
  • Multinational organizations usually work for 5 days a week and 8 to 9 hours everyday. This may vary from organization to organization
  • Shift working may predominantly not be available
  • Overtime may be required
Is the job suitable for a candidate with special needs?

This may vary from organization to organization

EDUCATIONAL QUALIFICATIONS AND TRAINING 1
  • Preferably, Bachelor’s Degree in Science/Technology/Computers or any other graduate course
  • Certified training for Communication Analyst (programme aligned to SSC/ Q7102 released by IT – ITeS SSC NASSCOM)
KEY COMPETENCIES 1
  • Knowledge of existing product family or new product within the technology
  • Skilled in designing, developing and maintaining complex technical information for multiple audiences
  • Skilled in participating in multiple projects concurrently
  • Equipped in leading a project team in the design, development and delivery of information products
  • Knowledge of managing outsource vendors for development of deliverables
  • Proficiency in English language
  • Knowledge of concepts like SDLC, ERP packages, etc.
DESIRABLE COMPETENCIES 1
  • Certifications in change management, communication techniques, etc.
  • Hardworking and persistent
  • Attention to detail
  • Excellent communication skills
  • Good interpersonal skills
AVAILABLE SKILL TRAINING AND LEARNING INSTITUTES 
  • Colleges across India
     
  • Amity University
    http://www.amity.edu/amity-insitutions.aspx

     
  • Patna Women's College
    http://patnawomenscollege.in/index.php/academics/programmes-courses.html

     
  • Manav Rachna International University
    http://mriu.edu.in/courses-structure-of-engineering-programs/computer-applications/
AVAILABLE SKILL TRAINING SCHEMES/SCHOLARSHIPS 

For scholarship and schemes, use further links like:

SAMPLE OF TRAINING AND LEARNING COURSES 

http://ipu.ac.in/syllabus/affiliated/sybtechcse.htm

CAREER PROGRESSION PATH 4

                Head of Company

                               ↑

Head Products Division/Offering/Domain

                               ↑

                 Head of Transitions

                               ↑

             Project Transition Lead

                               ↑

        Team Leader – Communications                                                  

                               ↑

    Senior Associate – Communications

                               ↑

              Communication Analyst

                               ↑

                     Engineer Trainee

The progression is indicative

Transfer option
  • India: Yes
  • Abroad: Yes

(*This field to open the relevant job title when clicked)

 

EXPECTED EARNINGS 5

For candidates with experience - Rs 25,000 to Rs 75,000 per month

These figures are indicative and subject to change

REQUIRED WORK EXPERIENCE 1

Generally, 0 - 2 years of work experience/internship in a related area required

PROBABLE EMPLOYERS 
KEYWORDS 
  • Communication Analyst
  • Information developer
OCCUPATIONAL CODES AND STANDARDS 
Standard Code Description
NCO 2015 1330.0101 Communication Analyst
ISCO 2008 1330 Information and Communication Technology Services Manager
NIC 2008 62020 Computer consultancy and computer facilities management activities
QP Reference SSC/Q7102 Communication Analyst
NSQF 5 Not Available
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