Field Technician-Other Home AppliancesAliases: Home Appliance Repair Technician Industry/Sector(s): Electronics and HW
JOB DESCRIPTION 1
The tasks a Field Technician: Other Home Appliances is expected to perform include:
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Installing the newly purchased appliance
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Diagnosing the problem for a malfunction
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Assessing possible causes
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Rectifying minor problems
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Replacing faulty modules for failed parts
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Recommending factory repairs for bigger faults
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WORK ENVIRONMENT
- Local travelling may be a part of this job role
- Part-time work and contractual jobs are available in some cities
- Work from home is not available
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Working hours- Working hours are 8/9 hours everyday for 5/6 days a week. This may vary from company to company
- Being self-employed is also an option. In this case, the working hours and days will be flexible
- Shift system may be applicable
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Is the job suitable for a candidate with special needs?
EDUCATIONAL QUALIFICATIONS AND TRAINING 1
- Minimum – Preferably 8th standard pass
- Certified training for Field Technician: Other Home Appliances (programme aligned to ELE/Q3104 released by Electronics Sector Skills Council of India)
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KEY COMPETENCIES 1
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Knowledge of company’s products and recurring problems reported in consumer appliances
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Well-versed on how to communicate with customers in order to put them at ease
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Proficient in basic electrical and mechanical modules of various appliances
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Familiar with models of different appliances and their common and distinguishing features
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Adept in precautions to be taken while handling field calls and dealing with customers
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Familiar with the etiquette to be followed at customers’ premises
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Knowledge of functionality of different features of appliances and new features
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AVAILABLE SKILL TRAINING AND LEARNING INSTITUTES
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Funfirst Global Skillers, A-303 & 304, Kailas Industrial Complex, Veer Savarkar Marg, Ghatkopar Hiranandani Link Road, Vikhroli (W), Mumbai - 400 079 http://globalskillers.com
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Directorate of Training and Technical Education, Industrial Training Institute, ’K’ Block Jahangir Puri, Delhi-110 033 http://www.delhi.gov.in
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Industrial Training Institute, 374, Sane Guruji Marg, Near Agripada Police Station, Mumbai - 400 011. http://www.dvet.gov.in
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UTL Technologies Ltd., #19/6, Ashokpuram School Road, Industrial Suburb, Yeshwanthpur, Bangalore, Karnataka - 560 022 http://www.utltraining.com
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AVAILABLE SKILL TRAINING SCHEMES/SCHOLARSHIPS
SAMPLE OF TRAINING AND LEARNING COURSES
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http://dget.nic.in/upload/uploadfiles/files/MACHANIC_CONSUMER_ELECTRONIC_APPLIANCES.pdf |
CAREER PROGRESSION PATH
Senior Service Technician → Movement to other occupation* ↑ Field Technician: Other Home Appliances ↑ Repair Mechanics ↑ Trainee/Helper * Other industry verticals like consumer Electronics and Telecom equipment are turning into key verticals for the Electronic Services sub-sector. (Click here to view the Career Map in Field Technician – Other Home Appliances or click on http://www.nsdcindia.org/sites/default/files/files/Electronics-IT-Hardware.pdf for the Career Map) |
Transfer option
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(*This field to open the relevant job title when clicked)
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EXPECTED EARNINGS 2
- For freshers - ₹ 7,000 to ₹ 9,000 per month
- For candidates with 1/2 years’ experience - ₹ 9,000 to ₹ 11,000 per month
- For candidates with over 2 years’ experience – ₹ 11,000 to ₹ 15,000 per month
(These figures are indicative and subject to change) |
REQUIRED WORK EXPERIENCE
Minimum 2 years as helper for 8th/9th pass |
PROBABLE EMPLOYERS
- Electronic hardware companies across India
- Electronic stores across India
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KEYWORDS
Home Appliances Technician, Appliance Repair Technician |
OCCUPATIONAL CODES AND STANDARDS
| Standard | Code | Description |
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| NCO 2015 | 7421.0701 | Field Technician-Other Home Appliances | | ISCO 2008 | 7421 | Electronic Mechanics and Servicers | | NIC 2008 | 95299 | Repair of other personal and household goods n.e.c. | | QP Reference | ELE/Q3104 | Field Technician : Other Home Appliances | | NSQF | 4 | NA |
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