Cashier (E)

Aliases: Teller

Industry/Sector(s): Organised Retail

JOB DESCRIPTION ¹

The tasks a Cashier is expected to perform include:

Accepting payments from the customers against their purchases
Generating and issuing receipts of the purchases
Counting the items and calculating the total price
Packing and handing over the purchases to the customers
Maintaining cash registers
Maintaining record of total cash in the register at the beginning and end of each shift
Issuing refunds, credits or exchange due to the customers
Providing information regarding various policies, procedures, schemes and reward programmes to the customers
Answering customer queries regarding a product
Tallying the total sales made with total cash received regularly
Depositing received cash to the bank

WORK ENVIRONMENT ^{2, 1}

It is a desk job
Need not handle a team
Travelling is not involved
Part-time option may be available
Work from home option is not available

Working hours

Working is 8/9 hours 6 days a week. This may vary from organization to organization
Shift system may be available
Overtime may be required

Is the job suitable for a candidate with special needs?

This may vary from organization to organization

EDUCATIONAL QUALIFICATIONS AND TRAINING ¹

Educational qualification not specified
Certified training for Cashier (programme aligned to RAS/Q0102 released by Retailers Association’s Skill Council of India)

KEY COMPETENCIES ¹

Basic knowledge of cash points and its set-up
Detailed knowledge of counterfeit and stolen cards, cash and cheques
Knowledge of how to process the orders of a customer
Basic knowledge of various modes of working out payments
In-depth knowledge of processing cash and non-cash transactions
Basic knowledge of how to process returned goods
Basic knowledge of using a computer, Internet, etc.

DESIRABLE COMPETENCIES ¹

Good communication skills
Problem-solving skills
Endurance training
High level of accuracy

AVAILABLE SKILL TRAINING AND LEARNING INSTITUTES

Oxford Software Institute
http://www.oxfordinstitute.in/rascicashier.html

AVAILABLE SKILL TRAINING SCHEMES/SCHOLARSHIPS

For scholarship and schemes, use further links like:

https://scholarships.gov.in/

http://www.rasci.in/STAR-Scheme.php

SAMPLE OF TRAINING AND LEARNING COURSES

CAREER PROGRESSION PATH ⁴

Cashier → Team Leader → Departmental Manager

The progression is indicative

EXPECTED EARNINGS ⁴

For new entrants - Rs 7,000 to Rs 12,000 per month
For candidates with experience - Rs 14,000 to Rs 25,000 per month

These figures are indicative and subject to change

REQUIRED WORK EXPERIENCE ⁴

Generally, 0-1 year relevant experience required

PROBABLE EMPLOYERS ³

Restaurants and hotels
Retail shops

KEYWORDS

Cashier
Retail Teller

OCCUPATIONAL CODES AND STANDARDS

Standard	Code	Description
NCO 2015	4211.0301	Cashier
ISCO 2008	4211	Bank Tellers and Related Clerks
NIC 2008	47190	Other retail sale in non-specialized stores
QP Reference	RAS / Q0102	Cashier (Retail)
NSQF	Level 2	Not available

REFERENCES

1	National Classification of Occupations Division 2
2	https://socialjustice.gov.in/
3	http://www.naukri.com/job-listings-Cashiers-Executives-food-Court-Bommasandra-confidential-Bengaluru-Bangalore-0-to-4-years-290416004260?src=jobsearchDesk&sid=14660794202069&xp=2&qp=cashier&srcPage=s
4	http://www.nsdcindia.org/
5	http://www.payscale.com/research/IN/Job=Cashier/Salary
6	http://www.nsdcindia.org/
7	http://dget.nic.in/upload/uploadfiles/files/publication/Code%20Structure.pdf

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