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Food & Beverage Service Steward

Aliases: Waiter, Buffet Steward, Food & Beverage Manager

Industry/Sector(s): Tourism and Hospitality


JOB DESCRIPTION 1

The tasks a Food & Beverage Service Steward is expected to perform include:

  • Serving food and beverages to guests of the hotel, restaurant or banquet function
  • Greeting and seating the guests
  • Providing the guests with requisite tableware, food and beverage items
  • Clearing used dishes from the table
  • Settling the customer’s accounts as per procedures
WORK ENVIRONMENT 3, 2, 1
  • It requires physical activity
  • Need not handle a team
  • Travelling is not a part of the job
  • Part-time work and contractual jobs may be available
  • Work from home option is not available
Working hours
  • Individual usually works for 5/6 days a week and 8/9 hours everyday. The organization or institution remains open and functional for 24 hours a day and 7 days a week
  • Shift system is available
  • Overtime may be required
Is the job suitable for a candidate with special needs?

This may vary from organization to organization

EDUCATIONAL QUALIFICATIONS AND TRAINING 1
  • Preferably, 10th pass
  • Certified training for Food & Beverage Service Steward (programme aligned to THC/Q0301 released by Tourism and Hospitality Indian Skill Council)
KEY COMPETENCIES 1
  • Knowledge of the menu, food and beverage served
  • Well-versed with storage, service and upkeep procedure for cutlery, condiments and other accessories
  • Proficient in maintaining personal hygiene at the service area
  • Familiar with the organizations service style for the food & beverage outlet
  • Knowledge of the details of items available on the menu especially the specials for the day
  • Familiar with different kinds of cutlery, plates and tableware and ways to set them on the table/counter
  • Proficient in preparation and serving techniques for a basic range of drinks including tea and coffee
  • Familiar with typical food and beverage service styles and types of menu used in different hospitality contexts including buffet, tray, plate and silver service
DESIRABLE COMPETENCIES 1
  • Good communication skills
  • Service-oriented
  • Good moral character
AVAILABLE SKILL TRAINING AND LEARNING INSTITUTES 

Schools across India

AVAILABLE SKILL TRAINING SCHEMES/SCHOLARSHIPS 

For scholarship and schemes, use further links like:

  • https://scholarships.gov.in/main.do
  • http://pmkvyofficial.org/ExploreSectorSkillCouncilDetail.aspx?SSC=MjU%3d
SAMPLE OF TRAINING AND LEARNING COURSES 

http://www.ihmsrinagar.org/index.php?option=com_content&view=article&id=245&Itemid=67

CAREER PROGRESSION PATH 4

Food & Beverage Service Steward → Food & Beverage Service Associate → Food & Beverage Service Manager → Restaurant Manager

The progression is indicative

Transfer option
  • India: Yes
  • Abroad: Yes

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EXPECTED EARNINGS 3

For candidates with experience - Rs 10,000 to Rs 16,000 per month

These figures are indicative and subject to change

REQUIRED WORK EXPERIENCE 1

Generally, 1 year of experience required as Food & Beverage Trainee

PROBABLE EMPLOYERS 1, 3
  • Hotels across India
  • Restaurants across India
KEYWORDS 
  • Food & Beverage Service Associate
  • Waiter
  • Waitress
  • Buffet Steward
OCCUPATIONAL CODES AND STANDARDS 
Standard Code Description
NCO 2015 5131.0401 Food & Beverage Service Steward
ISCO 2008 5131 Waiters
NIC 2008 56102; 56301; 56302; 56303 Cafeterias, fast-food restaurants and other food preparation in market stalls; Bars and Restaurants with bars; Tea/coffee shops; Fruit juice bars
QP Reference THC/Q0301 Food & Beverage Service - Steward
NSQF 4 Not available

 

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