Food & Beverage Service - Steward

Aliases: Waiter, Buffet Steward

Industry/Sector(s): Tourism and Hospitality

JOB DESCRIPTION ¹

The tasks a Food & Beverage Service - Steward is expected to perform include:

Serving food and beverages to guests of the hotel, restaurant or banquet function
Greeting and seating the guests
Providing the guests with requisite tableware, food and beverage items
Clearing used dishes from the table
Settling the customer’s accounts as per procedures

WORK ENVIRONMENT ^{3, 2}

It requires physical activity
Need not handle a team
Travelling is not a part of the job
Part-time work and contractual jobs may be available
Work from home option is not available

Working hours

Individual usually works for 5/6 days a week and 8/9 hours everyday. The organization or institution remains open and functional for 24 hours a day and 7 days a week
Shift system is available
Overtime may be required

Is the job suitable for a candidate with special needs?

This may vary from organization to organization

EDUCATIONAL QUALIFICATIONS AND TRAINING ¹

Preferably, 10^thpass
Certified training for Food & Beverage Service Steward (programme aligned to THC/Q0301 released by Tourism and Hospitality Indian Skill Council)

KEY COMPETENCIES ¹

Knowledge of the menu, food and beverage served
Well-versed with storage, service and upkeep procedure for cutlery, condiments and other accessories
Proficient in maintaining personal hygiene at the service area
Familiar with the organizations service style for the food and beverage outlet
Knowledge of the details of items available on the menu especially the specials for the day
Familiar with different kinds of cutlery, plates and tableware
Proficient in preparation and serving techniques for a basic range of drinks including tea and coffee
Familiar with typical food and beverage service styles

DESIRABLE COMPETENCIES ¹

Good communication skills
Service-oriented
Good moral character

AVAILABLE SKILL TRAINING AND LEARNING INSTITUTES

Schools across India

AVAILABLE SKILL TRAINING SCHEMES/SCHOLARSHIPS

For scholarship and schemes, use further links like:

http://pmkvyofficial.org/ExploreSectorSkillCouncilDetail.aspx?SSC=MjU%3d

SAMPLE OF TRAINING AND LEARNING COURSES

CAREER PROGRESSION PATH ⁴

Food & Beverage Service - Steward → Food & Beverage Service Associate → Food & Beverage Service Manager → Restaurant Manager

The progression is indicative

EXPECTED EARNINGS ³

For candidates with experience - Rs 10,000 to Rs 16,000 per month

These figures are indicative and subject to change

REQUIRED WORK EXPERIENCE ¹

Generally, 1 year of experience required as Food & Beverage Trainee

PROBABLE EMPLOYERS ³

Hotels
Restaurants

KEYWORDS

Food & Beverage Service Associate
Waiter
Waitress
Buffet Steward

OCCUPATIONAL CODES AND STANDARDS

Standard	Code	Description
NCO 2015	5131.0401	Food & Beverage Service - Steward
ISCO 2008	5131	Waiters
NIC 2008	56102; 56301; 56302; 56303	Cafeterias, fast-food restaurants and other food preparation in market stalls; Bars and Restaurants with bars; Tea/coffee shops; Fruit juice bars
QP Reference	THC/Q0301	Food & Beverage Service - Steward
NSQF	4	Not available

REFERENCES

1	http://www.nsdcindia.org/
2	http://socialjustice.gov.in/
3	http://www.indeed.co.in/cmp/KAVA-Hospitality-Services/jobs/Opening-Steward-Captain-86e0964a717406ba?q=food+%26+beverage+service+steward
4	http://www.dget.nic.in/upload/uploadfiles/files/publication/Des-Div-5.pdf

Disclaimer: We hereby declare that utmost care has been taken to ensure that the content provided here is valid and relevant. Given the dynamic nature of the information, it may vary across organizations, institutes, cities, and states in India. The publisher, author, and printer will not be held liable or responsible for any discrepancy in the content. This content should be used for reference purpose only; it is not intended to be a substitute for professional advice or used for any commercial purposes. The contact details and website links provided in the content may have changed from the time of creation till its printing/publication. The company names that have been cited are for example purpose only. The Directorate does not endorse any of the said organizations.

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