Career Information > BFSI > Manager, Bank

Last Updated on :16/10/2023
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Manager, Bank

Aliases: Branch Manager

Industry/Sector(s): BFSI

JOB DESCRIPTION ¹

The tasks a Manager, Bank is expected to perform include:

Organizing, controlling and supervising within authority delegated
Managing one or more departments or branches of private or public bank
Ensuring costs are managed within budgets
Ensuring efficient and consistent delivery of customer satisfaction for all segments/products and striving for operational excellence
Developing strategies to counter competition and maximize market share in the catchment area of branch
Ensuring employees are adequately trained on all products/processes
Minimizing rejections and customer complaints

WORK ENVIRONMENT ^{5, 2}

It is a desk job
Need to handle a team of various bank employees
Local travelling is not a part of this job role
Part-time work and contractual jobs are not available
Work from home option is not available

Working hours

Organizations usually work for 5/6 days a week and 8/9 hours everyday. This may vary from organization to organization
Shift system is available
Overtime may be involved

Is the job suitable for a candidate with special needs?

This job is suitable for candidates with One Arm (OA), One Leg (OL), Both Leg (BL), One Arm and One Leg (OAL), Blind (B) and those who have Low Vision (LV)
This may vary from organization to organization

EDUCATIONAL QUALIFICATIONS AND TRAINING ⁴

Preferably, graduation with any specialization

KEY COMPETENCIES ¹

Knowledge of liability products (Current/Savings/Term deposits)
Well-versed with wealth management products and asset related products (secured, unsecured)
Proficient in retail and credit operations
Well-versed with various deposits and lending products
Knowledge of all the aspects of general banking
Knowledge of various market and promotional strategies
Well-versed with various customer acquisition and retention programmes
Proficient in conducting and analysing customer satisfaction surveys, net promoter score or any other survey/feedback ratings taken from customer
Proficient in identifying and taking preventive measures in money laundering cases

DESIRABLE COMPETENCIES ¹

Customer-centric
Communication skills
Leadership skills
Relationship building skills
Ability to work in a team

AVAILABLE SKILL TRAINING AND LEARNING INSTITUTES

Colleges across India

AVAILABLE SKILL TRAINING SCHEMES/SCHOLARSHIPS

SAMPLE OF TRAINING AND LEARNING COURSES

http://puchd.ac.in/syllabus.php

CAREER PROGRESSION PATH ⁶

Chairman

↑

Director

↑

Executive Director

↑

General Manager

↑

Assistant General Manager

↑

Senior Manager

↑

Manager, Bank

↑

Officer

The progression is indicative

EXPECTED EARNINGS ^{3, 4}

For candidates with 3 to 4 years of experience - Rs 40,000 to Rs 42,000 per month
For candidates with 5 to 6 years of experience or more - Rs 55,000 to Rs 60,000 per month

These figures are indicative and subject to change

REQUIRED WORK EXPERIENCE ⁴

Generally, 3 to 8 years of relevant work experience is required

PROBABLE EMPLOYERS ^{4, 5}

Public and private sector banks across India

KEYWORDS

Manager
Branch Manager

OCCUPATIONAL CODES AND STANDARDS

Standard	Code	Description
NCO 2015	1346.0100	Manager, Bank
ISCO 2008	1346	Financial and Insurance Service Branch Managers
NIC 2008	64110; 64191	Central banking; Monetary intermediation of commercial banks, saving banks. postal savings bank and discount houses
QP Reference	Not available	Not available
NSQF	Not available	Not available

REFERENCES

1	National Classification of Occupations Division 1

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