Smartphones Repair Technician

Aliases: Handset Repair Technician, Repair Engineer

Industry/Sector(s): Electronics and HW

JOB DESCRIPTION ¹

The tasks a Smartphones Repair Technician is expected to perform include:

Diagnosing problems and repairing the faulty module of the smartphone
Performing front end and hardware level repair as required
Resolving software issues and ensuring effective functioning of phone

WORK ENVIRONMENT ^{1, 2, 4}

It is a desk job
Need not handle a team
Local travelling is not a part of this job role
Part-time work and contractual jobs are available
Work from home option is not available

Working hours

Organizations usually work for 5/6 days a week and 8/9 hours everyday. This may vary from organization to organization
Shift system may be available
Overtime may be required

Is the job suitable for a candidate with special needs?
This may vary from organization to organization

EDUCATIONAL QUALIFICATIONS AND TRAINING ¹

Preferably, ITI graduate
Certified training for Smartphones Repair Technician (programme aligned to ELE/Q8104 released by Electronics Sector Skills Council of India)

KEY COMPETENCIES ¹

Knowledge of basic electronics involved in the hardware
Well-versed with various models of smartphone
Knowledge of various smartphones and their model specification
Proficient with procedures of replacing accessories such as battery, SD card, etc.
Knowledge of company’s ERP system and operational procedure
Well-versed with service level agreement with the brand on parameters such as Turn-Around-Time (TAT), repair procedure, warranty, etc.
Knowledge of different types of soldering techniques such as surface mount, through-hole, etc.
Well-versed with handling procedure of display system in smartphone (LCD and LED)
Proficient in using tools such as electric screwdrivers, multimetre, soldering station, hot air blower, BGA workstation, etc.
Well-versed estimating cost of repair and verifying Beyond Economic Repair (BER) value
Knowledge of Electrostatic Discharge (ESD), its purpose and precautionary measures to be taken

DESIRABLE COMPETENCIES ¹

Problem-solving skills
Good communication skills
Time management skills

AVAILABLE SKILL TRAINING AND LEARNING INSTITUTES

ITIs across India

AVAILABLE SKILL TRAINING SCHEMES/SCHOLARSHIPS

For scholarship and schemes, use further links like:

https://scholarships.gov.in/

SAMPLE OF TRAINING AND LEARNING COURSES

https://esdm-skill.deity.gov.in/syllabus/ESDM%20Courses%20Syllabi_150316.pdf

CAREER PROGRESSION PATH ³

Smartphones Repair Technician → Senior Repair Technician

The progression is indicative

EXPECTED EARNINGS ^{4, 5}

For candidates with experience - Rs 15,000 to Rs 20,000 per month

These figures are indicative and subject to change

REQUIRED WORK EXPERIENCE ¹

Generally, 1 year of experience in hardware repair is required

PROBABLE EMPLOYERS ^{4, 5}

Telecom service providers
Handset repair
Mobile shops

KEYWORDS

Smartphones Repair Technician
Handset Repair Technician
Repair Engineer

OCCUPATIONAL CODES AND STANDARDS

Standard	Code	Description
NCO 2015	7422.2301	Smartphones Repair Technician
ISCO 2008	7422	Information and Communications Technology Installers and Servicers
NIC 2008	95120	Repair of communication equipment
QP Reference	ELE/Q8104	Smartphones Repair Technician
NSQF	Level 4	Not available

REFERENCES

1	http://www.nsdcindia.org/sites/default/files/files/Mobile_Phone_Hardware_Repair_Technician.pdf
2	http://www.ccdisabilities.nic.in/page.php?s=reg&t=def&p=list_jobsNew
3	http://dget.nic.in/upload/uploadfiles/files/publication/Des-Div-7.pdf
4	http://www.indeed.co.in/cmp/Yes-V-Fix-Smartphone-Workshop/jobs/Mobile-Technician-32f2ec19b6bee273?sjdu=QwrRXKrqZ3CNX5W-O9jEve3y7celpzKFekGgQtJGKp4jnEBbuUFKNDICxX0Xj87FJKjea4U5nQ8jsUN6T0iUAA
5	http://www.placementindia.com/job-detail/vecancy-for-mobile-technition-jobs-in-kochi-for-alpha-consultant-449608.htm

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