Linen Keeper

Aliases: Linen Attendant, Room Service

Industry/Sector(s): Tourism and Hospitality

JOB DESCRIPTION ¹

The tasks a Linen Keeper is expected to perform include:

Supplying linen to rooms, lounges and dining halls of hotel
Maintaining linen register indicating availability of various types of linen
Issuing clean linen like bedcovers, table-cloth, napkins and towel for rooms and dining halls
Changing dirty linen, sending them to laundry and collecting washed and pressed articles
Categorizing linen requiring either repair or replacement and recommending purchase of fresh stock

WORK ENVIRONMENT ^{1, 2}

It is a desk job
Need not handle a team
Local travelling is not a part of this job
Part-time work and contractual jobs are available
Work from home option is not available

Working hours

Individual usually work for 5/6 days a week and 10/12 hours everyday. The organization or institution remains open and functional for 24 hours a day and 7 days a week
Shift system may be available
Overtime may be required

Is the job suitable for a candidate with special needs?

This job is suitable for candidate with One Leg (OL), and those who are blind and low vision and have their Hearing Impaired (HH)
This may vary from organization to organization

EDUCATIONAL QUALIFICATIONS AND TRAINING ⁶

Preferably, graduate degree with any specialization

KEY COMPETENCIES ¹

Well-versed with the process of issuing linen and maintaining a record
Knowledge of hotel standards and policies
Basic knowledge of stitching
Ability to operate the computer and update the status on the system

DESIRABLE COMPETENCIES ¹

Work independently
Willing to perform laborious tasks
Co-operative and flexible
Excellent listening skills

AVAILABLE SKILL TRAINING AND LEARNING INSTITUTES

School of Tourism & Hospitality Services Management
http://www.ignou.ac.in/ignou/aboutignou/school/sothssm/introduction
Indian Institute of Hospitality & Management
http://www.iihm.co.in/

AVAILABLE SKILL TRAINING SCHEMES/SCHOLARSHIPS

SAMPLE OF TRAINING AND LEARNING COURSES

CAREER PROGRESSION PATH ³

Linen Keeper → Linen Room Supervisor

The progression is indicative

EXPECTED EARNINGS ^{4, 5, 6}

For candidates with experience – Rs 8,000 to Rs 10,000 per month

These figures are indicative and subject to change

REQUIRED WORK EXPERIENCE ⁴

Generally, 1 year of experience required

PROBABLE EMPLOYERS ^{1, 4, 5, 6}

Self-employed
Hotels

KEYWORDS

Linen Keeper
Linen Attendant
House Keeper

OCCUPATIONAL CODES AND STANDARDS

Standard	Code	Description
NCO 2015	5151.0500	Linen Keeper
ISCO 2008	5151	Cleaning and Housekeeping Supervisors in Offices, Hotels and Other Establishments
NIC 2008	55101	Hotels and Motels, inns, resorts providing short term lodging facilities includes accommodation in house boats
QP Reference	Not available	Not available
NSQF	Not available	Not available

REFERENCES

1	National Classification of Occupations Division 5
2	http://socialjustice.gov.in/
3	http://www.dget.nic.in/upload/uploadfiles/files/publication/Des-Div-5.pdf
4	http://www.naukri.com/job-listings-Room-Service-Order-Taker-Signore-Consultancy-Mumbai-Mumbai-Suburbs-2-to-3-years-280716007536?src=jobsearchDesk&sid=14697966629246&xp=1&qp=room%20service&srcPage=s

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