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Station Master, Railway

Aliases: Station Head, Railway

Industry/Sector(s): Railways


JOB DESCRIPTION 1

The tasks a Station Master, Railway is expected to perform include:

  • Co-ordinating the work of all the employees at the railway station and supervising the operation of all trains within the station limits
  • Notifying employees of changes in the arrival and departure times of trains, boarding track numbers and other changes affecting passengers for announcement over the loudspeakers and for posting on the call board
  • Ascertaining that the shift workers and trains crews report as scheduled and obtaining replacements, if necessary
  • Supervising the activities of the passenger service personnel to ensure efficient and courteous service
  • Obtaining clearance of line from the next station or junction station
  • Authorizing the departure of passenger trains after the transfer of mail and baggage is completed and delaying its departure, if necessary
  • Authorizing the repairs of the station facilities or delegating their supervision
  • Investigating the causes of public complaints, minor accidents, etc. and taking remedial steps
  • Reporting major mistakes, accidents, etc. to higher authorities
  • Supervising the performance of clerical and station staff and maintaining the prescribed records, registers, accounts, stock positions, etc.
  • Submitting the reports and returns as scheduled​
WORK ENVIRONMENT 1, 2
  • It requires physical activity
  • Need to handle a team of various staff members 
  • Local travelling may be a part of this job role
  • Part-time work and contractual jobs are not available in some cities
  • Work from home option is not available
Working hours
  • Railways remains functional for 24 hours a day and 7 days a week. Individual usually works for 5/6 days a week and 6/7 hours a day
  • Shift system may be available
  • Overtime may be required​
Is the job suitable for a candidate with special needs?

This job is suitable for candidates with One Arm (OA) and One Leg (OL)

This may vary from organization to organization

EDUCATIONAL QUALIFICATIONS AND TRAINING 6

Preferably, graduate degree

KEY COMPETENCIES 1
  • Proficient in co-ordinating the work of all the employees at the railway station and supervising the operation of all trains
  • Proficient in reporting major mistakes, accidents, etc. to the higher authorities
  • Knowledge of all railway traffic and operative rules
  • Proficient in examining the records and registers maintained
  • Knowledge of the safety regulations to be followed
  • Proficient in resolving public complaints and investigating minor accidents, theft of goods, delays, etc.
DESIRABLE COMPETENCIES 1
  • Able to work under high pressure
  • Good communication skills
  • Problem-solving skills
AVAILABLE SKILL TRAINING AND LEARNING INSTITUTES 

Colleges across India

AVAILABLE SKILL TRAINING SCHEMES/SCHOLARSHIPS 

For scholarship and schemes, use further links like:

  • https://scholarships.gov.in/​
CAREER PROGRESSION PATH 3, 5

Traffic Apprentice Assistant Station Master Station Master, Railway → Movement to other occupations

The progression is indicative

EXPECTED EARNINGS 4
  • For new entrants - Rs 9,300 to Rs 34,800 per month

These figures are indicative and subject to change​
REQUIRED WORK EXPERIENCE 4

Some organizations hire new entrants too

PROBABLE EMPLOYERS 4, 5

Indian Railways

KEYWORDS 
  • Station Master, Railway
  • Station Head, Railway
OCCUPATIONAL CODES AND STANDARDS 
Standard Code Description
NCO 2015 1324.1500 Station Master, Railway
ISCO 2008 1324 Supply, Distribution and Related Managers
NIC 2008 52212 Support service at railway stations, bus stations, bridges etc.
QP Reference Not available
Not available
NSQF Not available
Not available
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