Last Updated on :27/09/2018
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Air Hostess

Aliases: Flight Attendant, Cabin Crew, Cabin Attendant, Stewardess

Industry/Sector(s): Aerospace and Aviation


JOB DESCRIPTION 1

The tasks an Air Hostess is expected to perform include:

  • Attending to comforts, convenience and general needs of passengers in aircraft
  • Greeting the passengers boarding and leaving the plane
  • Guiding the passengers to their assigned seats
  • Helping passengers in fastening the seat belts before take-off and landing of aircrafts
  • Attending to the requirements of the passengers during flight such as reading material, duty-free items, etc.
  • Serving beverages, breakfast or meals during the flight

WORK ENVIRONMENT 2, 3
  • It is a field job
  • Need not handle a team
  • Travelling is necessary
  • Part-time work and contractual jobs are not available
  • Work from home option is not available​
Working hours
  • Working is 5/6 days a week with a maximum of 65 hours in 7 consecutive days
  • Shift system is available
  • Overtime is not available
Is the job suitable for a candidate with special needs?

This may vary from organization to organization

EDUCATIONAL QUALIFICATIONS AND TRAINING 4, 5

Preferably, 12th pass

KEY COMPETENCIES 1, 4
  • Well-versed with the safety procedures and their demonstration
  • Knowledge of serving meals and refreshments to passengers
  • Ability to swim well
  • Knowledge of paperwork including writing a flight report, etc.
DESIRABLE COMPETENCIES 4
  • Hotel management degree
  • Knowledge of foreign language
  • Airhostess training academies
AVAILABLE SKILL TRAINING AND LEARNING INSTITUTES 
  • Avalon Academy
    www.aptechaviationacademy.com/​

  • Trade-Wings Institute Of Management (TIM)
    www.tradewings.in/training.htm

  • Frankfinn Institute Of Airhostess Training
    www.frankfinn.com/

  • Flight Wings Aviation
    www.rgaviation.com/

  • Indian Aviation Academy
    www.iaa.edu.in/
AVAILABLE SKILL TRAINING SCHEMES/SCHOLARSHIPS 

For scholarship and schemes, use further links like:

  • https://scholarships.gov.in/​
  • http://avelflightschool.com/india/avel-flight-schools-scholarship-program/
SAMPLE OF TRAINING AND LEARNING COURSES 

http://www.igiaindia.in/diploma-in-cabin-crew-services-hm.html

CAREER PROGRESSION PATH 1
Head Attendant → Movement to other departments or industry*                              
     ↑
Senior Flight Attendant
     ↑
Air Hostess
* Other department like Marketing, Human Resources, Customer Service, etc. and industry verticals like Banking, BPO, etc.
The progression is indicative
EXPECTED EARNINGS 4
  • For new entrants - Rs 25,000 to Rs 33,000 per month
  • For candidates with experience - Rs  60,000 to Rs 80,000 per month
These figures are indicative and subject to change
REQUIRED WORK EXPERIENCE 4, 5

Some organizations hire new entrants too

PROBABLE EMPLOYERS 4
  • Airlines
  • Hotels
KEYWORDS 
  • Air Hostess
  • Flight Attendant
  • Cabin Crew
  • Cabin Attendant
OCCUPATIONAL CODES AND STANDARDS 
Standard Code Description
NCO 2015 5111.0300 Air Hostess
ISCO 2008 5111 Travel Attendants and Travel Stewards
NIC 2008 51101 Passenger airways
QP Reference Not available Not available
NSQF Not available Not available​
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