Flight Steward

Aliases: Flight Attendant, Cabin Attendant, Flight Purser

Industry/Sector(s): Aerospace and Aviation

JOB DESCRIPTION ¹

The tasks a Flight Steward is expected to perform include:

Attending to physical comforts of passengers
Taking care of cargo on international flights
Checking cabin service items like liquor, beverage, etc. for passengers
Keeping account of seats and making sleeper berths

WORK ENVIRONMENT ^{1, 2}

It requires physical activity
Need not handle a team
Local travelling is a part of this job role
Part-time work and contractual jobs are available in some cities
Work from home option is not available

Working hours

Individual usually works for 4/6 days a week with flexible working hours. The organization remains open and functional for 24 hours a day and 7 days a week
Shift system may be available
Overtime may be required

Is the job suitable for a candidate with special needs?

This may vary from organization to organization

EDUCATIONAL QUALIFICATIONS AND TRAINING ^{4, 5}

Preferably, graduate degree

KEY COMPETENCIES ¹

Ability to ease passengers and help them in removing their discomfort
Well-versed with different languages like English, Hindi, etc.
Well versed with the safety procedures and their demonstration
Ability to handle stressful interpersonal situations with grace
Knowledge of serving meals and refreshments to passengers

DESIRABLE COMPETENCIES ¹

Able to work under high pressure
Good communication skills
Problem-solving skills

AVAILABLE SKILL TRAINING AND LEARNING INSTITUTES

Colleges across India

AVAILABLE SKILL TRAINING SCHEMES/SCHOLARSHIPS

For scholarship and schemes, use further links like:

https://scholarships.gov.in/

SAMPLE OF TRAINING AND LEARNING COURSES

https://targetstudy.com/courses/diploma-in-air-hostess-training.html

CAREER PROGRESSION PATH ³

Head Attendant → Movement to other departments or industry*

↑

Senior Flight Attendant

↑

Flight Stewart

* Other department like marketing, human resources, customer service, etc. and industry verticals like Banking, BPO, etc.

The progression is indicative

EXPECTED EARNINGS ^{4, 5}

For new entrants - Rs 25,000 to Rs 45,000 per month

These figures are indicative and subject to change

REQUIRED WORK EXPERIENCE ^{4, 5}

Some organizations hire new entrants too

PROBABLE EMPLOYERS ^{4, 5}

Airlines

KEYWORDS

Air Hostess
Flight Attendant
Flight Purser
Cabin Attendant

OCCUPATIONAL CODES AND STANDARDS

Standard	Code	Description
NCO 2015	5111.0400	Flight Steward
ISCO 2008	5111	Travel Attendants and Travel Stewards
NIC 2008	51101	Passenger airways
QP Reference	Not available	Not available
NSQF	Not available	Not available

REFERENCES

1	National Classification of Occupations Division 5
2	http://www.ccdisabilities.nic.in/page.php?s=reg&t=def&p=list_jobsNew
3	http://dget.nic.in/upload/uploadfiles/files/publication/Des-Div-5.pdf
4	https://targetstudy.com/professions/air-hostess-flight-steward.html
5	https://www.indeed.co.in/cmp/NIP/jobs/Cabin-Crew-Requirtment-Aviation-Sector-ac0ab46a8e4fae35?q=flight+steward

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