Community Service Provider

Aliases: Village Level Entrepreneur

Industry/Sector(s): Agriculture

JOB DESCRIPTION ¹

The tasks a Community Service Provider is expected to perform include:

Acting as the front-end delivery point for both government and private sector services to the rural citizens of India
Ensuring speedy distribution of both services and information to the villagers
Acting as a touch point between the businesses and the customers at the Community Service Centres (CSCs)
Educating the villagers on 26 types of Government To Community (G2C) services
Explaining the rural population about the scores of other services related to the daily lives of the rural population
Selling products and services by corporate and the government
Setting up basic infrastructure to set up a CSC as in suitable premises, electricity and telephone connection, tools and furniture
Choosing the location, analysing the cost benefit ratio and meeting the legal requirements
Maintaining relation with various implementation agencies as in SCA (Service Center Agency) and SDA (State Designated Authority)
Identifying the types of additional services that would benefit farmers
Planning, preparing and executing the services to be provided to farmers

WORK ENVIRONMENT ¹

It is not a desk job
Need not handle a team
Local travelling is not a part of this job role
Part-time work and contractual jobs maybe available
Work from home option is not available

Working hours

Companies usually work for 5/6 days a week and 8/9 hours everyday. This may vary from company to company
Shift system maybe available

Is the job suitable for a candidate with special needs?

This may vary from organization to organization

EDUCATIONAL QUALIFICATIONS AND TRAINING ¹

Minimum – 12th pass
Certified training for Community Service Provider (programme aligned to AGR/Q7603 released by Agriculture Skill Council of India)

KEY COMPETENCIES ¹

Familiar with the basic concepts of ICT based services
Knowledge of basic computer operations
Skilled in book keeping and accounting
Knowledge of internet related operations and basic hardware connected to computer for CSC operations as in scanner, printer, etc.
Knowledge of use of telephones, computers, printers, modems and fax
Basic knowledge of video and audio equipment used to communicate voice, picture and written text electronically
Knowledge of how to send and receive emails
Familiar with typical problems raised by customers (villagers) and their solutions, including workaround (alternate/situational) solutions
familiar with the importance of documenting, classifying, prioritising service requests
skilled in maintaining a knowledge-base of the known problems
Basic knowledge of arithmetic and numeric calculations for MTD sales
Knowledge of suitable location, climate and seasonal parameters for farming
Knowledge of various scientific methods and technologies for increasing crop production, farmer productivity and earnings
Knowledge of the current market scenario

DESIRABLE COMPETENCIES ¹

Not applicable

AVAILABLE SKILL TRAINING AND LEARNING INSTITUTES

Government and private schools and boards across India

AVAILABLE SKILL TRAINING SCHEMES/SCHOLARSHIPS

For scholarship and schemes, use further links like:

http://www.buddy4study.com/faq/10-scholarships-class-10-12-passed-students
https://scholarships.gov.in/

SAMPLE OF TRAINING AND LEARNING COURSES

http://www.slideshare.net/gauravrawal/community-service-center-initiative-for-rural-india

CAREER PROGRESSION PATH ¹

He is self- employed under franchisee system hence no career progression

The progression is indicative

EXPECTED EARNINGS ⁴

Self-employed hence profits will vary

REQUIRED WORK EXPERIENCE ⁴

Minimum – preferable experience in Services distribution, Rural markets

PROBABLE EMPLOYERS ¹

State Governments
NGOs

KEYWORDS

Community Service Provider
Village Level Entrepreneur

OCCUPATIONAL CODES AND STANDARDS

Standard	Code	Description
NCO 2015	6116.0112	Community Service Provider
ISCO 2008	Agriculture Information Management	NA
NIC 2008	01619; 84130	Other supporting activities including agricultural gardening (excluding parks and gardening activities),n.e.c; Regulation of and contribution to more efficient operation of businesses
QP Reference	AGR/Q7603	Community Service Provider
NSQF	NA	NA

REFERENCES

1	http://getsarkarinaukri.co.in/howrah-district-recruitment-2015
2	www.censusindia.gov.in

Disclaimer: We hereby declare that utmost care has been taken to ensure that the content provided here is valid and relevant. Given the dynamic nature of the information, it may vary across organizations, institutes, cities, and states in India. The publisher, author, and printer will not be held liable or responsible for any discrepancy in the content. This content should be used for reference purpose only; it is not intended to be a substitute for professional advice or used for any commercial purposes. The contact details and website links provided in the content may have changed from the time of creation till its printing/publication. The company names that have been cited are for example purpose only. The Directorate does not endorse any of the said organizations.

Feedback

Note: Only genuine inputs related to Career Content (Job role) should be submitted. Accepting & rejecting the feedback is purely at the discretion of MoLE.