National Career Service

Directorate General of Employment & Training (DGE&T)
Ministry of Labour & Employment

1.I am already registered in an employment exchange. Do I need to register again?

Yes, you need to register again. While filling up the registration details, incase your state government has migrated its employment exchange registration data onto NCS, you will be shown a message "user already registered". Retrieve you password by clicking on the Forgot Password link on the login screen.

2.How can I register on NCS Portal?

You can register online on the portal www.ncs.gov.in or visit the nearest Model Career Center or Common Service Center or Post Office to get yourself registered. You can also contact NCS Toll Free Helpline at 1800-425-1514 and request the call center executive to register you by providing the required details.

3.What is the criteria for registering on NCS Portal?

Anyone can seek services provided in the NCS portal through a simple registration process:
-Age: 14 years and above
-Qualification: There is no minimum qualification for registration

4.What are the basic details required for registration?

One must furnish basic details such as name, date of birth, qualifications, email id, phone number and any one of the unique identification document number mentioned below:
-Aadhaar number
-PAN card number
-Voters ID card number
-Driver’s license number
-Passport number
-UAN number

5.I am getting some error while trying to fill registration form. Whom do I contact?

You may contact NCS Toll Free Helpline at 1800-425-1514 (Tues. to Sun. 8:00 AM to 8:00 PM.)

6.What is OTP? Where do I use it?

OTP is One Time Password. It is a security code that you will receive on your mobile to validate that the entered mobile number is yours. You need to enter this code to complete the registration process.

7.There is a delay in receiving my One Time Password?

Delays may occur due to heavy traffic on the portal. One can also click on ‘resend OTP’, to get an OTP second time in cases of delay in the first instance.

8.How will I get a confirmation that I’m registered with NCS?

Once your registration process is complete, you will receive an SMS on your registered mobile number containing your NCS ID, your user name and password. The same NCS ID will also flash on the webpage once your registration process is complete. This will be a unique ID (containing 19 characters) linked to your profile on NCS.

9.What if I forget my log in password?

You have 9 attempts to guess the password before the profile gets locked for security reasons. Once the account gets locked, you need to call our toll free number 1800-425-1514 for further assistance. In case, you don’t want to attempt at guessing the password, you can directly click on Forgot Password? link in the login box and reset the password.

10.Once registered, how can I fill more details about qualifications, work experience and other relevant details about myself?

Once registered, you need to login and click on ‘View/Update Profile’ tab on your left-side on the screen. This will take you to web-pages where you will be required to give details about your personal information, physical attributes, address for communication, education and trainings undertaken, work experience, preferences and official references. You will also have a provision to upload your documents like CV, Caste Certificate, ID Proof, Marksheets, Certificates, Differently Abled certificate using your DigiLocker account. Providing this detailed information will improve your profile and help employers in identifying the right candidates for their organization. Updating relevant key skills will increase your chances of getting shortlisted by employers.

11.I do not have a personal mobile number, how do I complete registration?

Mobile number is mandatory for registering on the portal. You can register with the mobile number of anyone in your family. Up to 5 users are allowed to be registered on NCS portal per mobile number.

12.I do not have an ID proof. What to do?

It’s mandatory to have an ID proof to register on the portal. Please contact your nearest Common Service Center for details regarding creation of an ID proof like Aadhaar card, PAN Card etc.

13.Is my profile data safe and secure with NCS?

Yes, it’s safe and secure. It is not be shared with any third party except the authorized portal users and DGE.

14.How do I search for a job on the portal?

Register yourself as a jobseeker on the NCS Portal. Search for jobs by clicking on the Find Job button on the homepage and filling in details of your preferences for the job required. Updated key skills will increase your changes of getting shortlisted by the employers.

15.What is the difference between ‘Job by Partners’ and Jobs through ‘NCS’?

NCS has partnered with various institutions and organizations operating in the space of offering employment and career-related services. These partners are aggregators and bring job opportunities on NCS portal for an enhanced job-search experience for the user. ‘Jobs by Partners’ can be identified by phrase “Powered By xxxxxx” in Company Name field. While ‘Jobs through NCS’ are those jobs which are directly posted on NCS portal by the employers.

16.What happens if I apply on ‘Job By Partners’ postings?

When user clicks on the “Apply button” on any of the “Jobs by partners”, the jobseeker will be navigated to the partner’s website to complete the remaining process of job application w.r.t partner’s website.

17.Once I apply on a job, where can I see the list of jobs that I have applied for?

The tab ‘Jobs Applied’ on the left panel of the screen will enlist all the jobs that the user has applied for, till date.

18.Will I get calls from employers?

No, once registered, jobseekers will only receive notifications via SMS and emails about job postings, interview schedules or events such as Job Fairs and alike. If you have applied for a job, and the employer selects your profile, you will get a notification of the scheduled interview in your profile. You can check these notifications under the tab ‘My Interviews’ on the left panel of your screen.

19.I do not have an internet connection. How do I get notification about my shortlisting for jobs?

Whenever, any employer shortlists your profile against a particular job posting, you will get job alerts through SMS on the mobile number with which you have registered on the portal. Alternatively, you may contact us on NCS Toll Free Helpline 1800-425-1514 and we will connect you with the employer.

20.Can I get a government job through NCS?

NCS can only facilitate the process of govt. job search for the jobseekers, one can view job postings and apply for the same via portal. NCS is not involved in the recruitment process, which is done by the concerned employer through the portal. However, you can save your preferences under ‘Job Preferences’ tab on the left panel. This will help you get alerts about job postings which matches your job preferences.

21.Do I have to pay you for getting me a job?

No. You don’t need to pay for getting a job. In case, you are submitting the profile through a CSC (Common Service Center), in some states they charge a service fee. Please note that DGE or the portal doesn’t charge anything for any of its services on the portal.

22.Does the website offer job opportunities for Persons with Disabilities (PWDs)?

NCS Portal facilitates job seekers to search jobs that accommodate their disability type and job preferences. The employers too can post job listings mentioning the type of PWD candidates that would best suit their job type. In addition, Jobseekers can also approach our National Career Service Centres For Differently Abled (NCSC-DAs)/Vocational Rehabilitation Centers (VRCs) for all career related guidance.

23.How frequently should I update the information submitted?

Yes. We recommend you to update your profile (which serves as your CV) as frequently as possible to get more relevant job matching alerts/notifications.

24.How quickly I can find a job?

There is no minimum - maximum duration for finding a job. It depends on your profile, the information you fill-in and the job availability on the portal.

25.Can I find a job near to my place?

Yes, you can. You can initiate location-based job search, which will list down all the relevant job postings in your preferred location.

26.Can I find a job which I am interested in and not what I am qualified for?

Yes. You can. You will need to fill the details accordingly in the 'Keyword' text-box while searching the job on the portal.

27.How will I get information on job fairs if I register on the portal?

You can search for the scheduled Job Fairs by visiting the Job Fairs and Events section on NCS Home Page. Alternativley, you may visit "Job Fair/Event" link on the left panel of your Jobseeker home screen. To participate in any particular Job Fair of your choice, you need to register yourself for that Job Fair online.

28.Can I get career guidance through the portal?

Yes. A detailed list of career information covering all major sectors can be viewed on the NCS portal under ‘Career Information/Assessment Tests’ tab on the homepage. You can also search for counsellors on the NCS Portal and fix an appointment based on the availability of slots. Alternatively, you can visit the Career Centers (CCs) in your respective state/city/town or call NCS Toll free Helpline to know the available career counseling sessions near your location. To know the address of Career Center near your area you can visit our portal www.ncs.gov.in.

29.Do I need to pay anything for availing career guidance service?

It depends. You can access the career information for free. However, some career guidance sessions / workshops organized by counsellors can be both paid or for free. We recommend you to check with the counselors before enrolment. You can go through the Counsellor guidelines here.

30.After I take an appointment, how can I cancel it or view it in my profile?

Once, you take an appointment you can view it in ‘My Appointments’ tab on the left panel. You can also cancel the appointments through this tab by giving a relevant reason for the same.

31.Do you provide Skill Training?

NCS does not provide any skill trainings, but once registered, you can view the list of skill providers based on geography and the areas of interest. You may also contact your nearest Career Center for information regarding government-funded / sponsored skill training options in the nearby areas.

32.Can I refer my friends to the portal ?

Yes. You can refer and encourage your friends / acquaintances to register on the portal to avail the career-services offered by NCS portal

33.Do I need to update my profile once I get a job through the portal?

Yes. You should always update your profile mentioning the latest job status. This enables you to get better job opportunities in future.

34.What is a Career Center?

A career center is a hub of career-related services with right infrastructure and linkages available to perform counseling, events (workshops, job fairs etc.). It is primarily engaged in online and offline registration of various stakeholders, organizing events such as job fairs / placement drives and providing career counselling to job-seekers. You can locate your nearest career center by clicking here

35.How is a Career Center different from an Employment Exchange?

Career Centre is a modernized version of an employment exchange, with better infrastructure and digital services. Modern ICT infrastructure makes these centers different from employment exchanges.

36.Why should I visit a career center?

Career center facilitates the stakeholder registration process and also offer services such as career guidance, counselling, job matching and information on training facilities available. For any NCS-related query, one can visit the nearest career center for details.

37.Does NCS organise Job Fairs?

Career Center facilitates as well as conducts job fairs and placement drives from time to time. Information of these job fairs and placement drives, which are conducted by the career centers or any other organization, is available on the portal in the Job Fairs and Events section.

38.How can I attend Job Fairs?

We recommend you to visit the portal frequently and check the scheduled job fairs by clicking on the 'Job fair / Event Participation' link on the left panel of the screen. To participate in any particular Job Fair of your choice, you need to register yourself for that Job Fair online.

39.Do I have to pay any fees to use the services offered by NCS portal?

No, National Career Service does not charge any fee from the registered job-seekers. All its services are free for jobseekers (except counselling wherein a maximum of Rs. 200 can be charged).

40.How do I raise my grievance or provide feedback for NCS?

You can click on Grievance / Feedback link in the footer section of the portal, fill up all the required details and click on the Submit button. You can also provide your valuable feedback by calling our Toll free helpline 1800-425-1514 (Tues. to Sun. 8AM to 8PM)

41.Can I get a job through NCS?

NCS can only facilitate the process of job search for the jobseeker. One can view job postings and apply for the same via portal. NCS is not involved in the recruitment process, which is done by the concerned employer through the portal. However, you can save your preferences under ‘Job Preferences’ tab on the left panel. This will help you get alerts about job postings which matches your job preferences.

42.Can I upload my documents on NCS Portal?

Yes you can upload your documents on NCS Portal using your DigiLocker account. For doing so, click on "View/Update profile" tab on the left panel of your home screen. Upload relevant documents under each tab using “DigiLocker connect” Link. Jobseekers who are already registered on DigiLocker , can sign in using existing credentials and those who do not have DigiLocker account can sign up using Mobile no. or Aadhaar no. Documents that can be uploaded include CV, Caste certificate, Unique Identification Id, Differently Abled certificate, Passing Certificates and Final marksheets

43.What all documents can I upload on NCS Portal?

Documents that can be uploaded include CV, Caste certificate, Unique Identification Id, Differently Abled certificate, Passing Certificates and Final marksheets

44.Can I update the documents that I have uploaded under my account?

Yes you can update or delete the documents anytime by clicking on "Update/Download/Delete" option against a particular uploaded document

45.Is it mandatory to upload documents on NCS Portal?

Uploading documents on NCS Portal will enhance your profile and will help you get Job recommendations and noticed by Employers with relevant Job openings

46.Does NCS guarantee getting me a job?

The portal provides assistance, access and opportunity mapping to employers. It is only a platform, with a repository of jobs from various sectors, which aims to facilitate the process of job search for the jobseekers. NCS is not involved in the recruitment process, which is done by the concerned employer.

1.How can I register as an Employer on NCS Portal?

You can register directly on the portal or visit the nearest Model Career Center to get registered. You can also reach out to the Toll Free Helpline 1800-425-1514 (Tuesday to Sunday, 8.00 AM to 8.00 PM).

2.What are the requirements to get registered as an employer on the Portal?

Any company/organization with a valid PAN number can register as an employer.

3.I am a self-employed person and can hire only 2-3 people. Can I register as employer?

Yes, you can register under the Organization type 'Proprietorship' by providing your personal PAN number and other details.

4.What are the basic details required for registration?

One must furnish basic details of organization as well as the individual who is registering the organization.
-The required Organization’s details- include organization’s name, registration number (a valid Government/LIN/ISF/MOIA/Other registration ID), brief description on organization's profile, registered office address, company email id, phone number and organization’s PAN Card number
-Individual Details of person registering- include name, unique identification document number such as Aadhaar Card number or PAN card number, date of birth, email id and designation in the said organization.

5.What is OTP? Where do I use it?

6.There is a delay in receiving my One Time Password?

Delays may occur due to heavy traffic on the portal. One can also click on ‘resend OTP’, to get an OTP second time in cases of delay in the first instance.

7.How will I get a confirmation that I’m registered with NCS?

You will get an SMS alert with NCS ID having 19 characters on your registered mobile number once your registration process is complete. Also, the same NCS ID will flash on the webpage once your registration process is complete. This will be a unique ID linked to your profile on NCS.

8.What if I forget my password while logging in?

You have 9 attempts to guess the password before the profile gets locked for security reasons. In case, you don’t want to attempt guessing the password, you can directly click on ‘Forgot Password?’ link in the login box and reset the password.

9.Can we add multiple authorized users to manage the company’s profile on NCS Portal or will it be managed by just one user?

Yes, you can add more users to an Employer’s profile. The primary user (the one who created the profile) can access ‘User Management’ tab on the left panel of the employer’s account in order to add more Users to the profile.

10.How many users can we add to manage the company’s profile?

One can add up to 5 users per profile. To add a new user:
- Click on ‘User Management’ tab on the left panel of the employer’s dashboard
-Choose the appropriate role for the addition user under ‘Select Roles’.
-Click on ‘Add User’. It will take you to a screen.
-Fill in the personal details of the user (similar to what Primary user had filled in during registration process) in order to complete the process.
Once the user’s credentials are verified, he/she will be able to manage the employer’s profile.

11.What kind of authorization rights will these newly added users have?

NCS portal offers three kinds of authorization roles to the additional users created under Employer's profile:
- Owner
- Admin
- Member
You can assign one of the above roles to these additional users by clicking on ‘Manage Roles’ corresponding to the user’s name in the User Management display screen. For more details,please refer to the user manual

12.Can we also remove users from managing the Employer’s profile?

Yes, NCS gives you the flexibility of deactivating the user by clicking on ‘Manage User’ tab corresponding to the user’s name in the User Management display screen.

13.Can I send offer letters from the portal?

No, you can only send interview invites to the jobseekers through the portal.

14.Can I shortlist profiles and review them later?

Yes. As a registered employer you could use the employer’s dashboard on the portal to perform various activities. You will be able to post jobs and view complete profiles of the interested candidates under "Candidates who have applied" Tab for the said job posting. Also, you can view the other eligible candidates of a particular job posting under "Other Eligible Candidates" Tab.You can also shortlist candidates and send interview invites to them.

15.Does the portal provide job posting templates/form?

Yes, once registered, you can login and access the "Post New Job" functionality from the left navigation panel to view the standard job posting template/form available on NCS portal.

16.Can I save job posting as drafts and reuse them for later use?

Yes. Registered users can create the job postings and save them as drafts for later use. These can be published/posted later on as per employers’ requirements.

17.Can a job posting be edited once it has been made live?

No, a live job posting cannot be edited except the "Job Expiry Date" and the "Number of Vacancies" for the published job postings.

18.What are Future Jobs?

Future jobs are those job postings which can be made live on a particular date in future as per the future requirements of the employer. Please note that the Job posted for your future requirements will be visible to candidates after activation of the job.

19.Can I make multiple profiles under different stakeholders such as Skill Providers or Private Placement Organizations?

Yes. An employer can additionally register as one more stakeholder i.e. Skill Provider with the same KYC details on the NCS Portal.

20.How can we connect with the shortlisted candidates? Through the portal or on our own?

You can connect with the shortlisted candidates by sending them interview invite through the portal. You can even send information on the mode of interview, interview date and interview venue to the shortlisted candidates in these invites. You can also directly connect with the shortlisted candidates on their registered email id or phone numbers mentioned in their profile.

21.Can I conduct a job fair?

No, you cannot conduct a job fair independently. However, you can reach out to the nearest model career center to conduct a recruitment drive for you. You can also participate in the job fairs that are published on the portal.

22.Can I participate in events / job fairs?

Yes. You can view the list of Job fairs happening all across the country under ‘Job Fair / Event’ tab on the left panel of your screen, where you can subsequently submit a request for participation to the concerned career centers. You will also receive alerts / notifications / invitations for the upcoming job fairs on your registered email id or mobile number.

23.Do I need to pay to participate in events / job fairs?

No, participation in any job fair or events conducted by career centers will be free of cost.

24.Can I access all the job seeker profiles?

Yes, but only when you post a job on the portal. Enter requisite employee criteria in search field and click the search button. You can also change job posting’s parameters to view profiles of matching candidates on the portal. In addition to this, Employer can now view & search the list of eligible candidates and the candidates who have applied for each of their posted job by using the "Jobs and Responses" page in the left panel of the employer dashboard. Every posted Job ID on the Jobs and Responses has an Action Button which can be used to search candidates, any additional parameters can also be used as a part of search candidates to customize the search result.

25.Can I download the profiles I am interested in?

Yes, you can download the selected rpfiles.

26.Can I send bulk interview invites? Is there any limit for number of interview invites I could send at once?

Yes. You can. There’s no upper limit to the number of interview invites you could send at once.

27.Do I need to pay any fee if I hire the job seekers through the portal?

No. Portal doesn’t charge any fee for any of its services.

28.Can I charge a training fee from the shortlisted job seekers before hiring them?

It’s entirely up to an employer and the job seeker’s willingness to pay. NCS will not intervene in these matters."

29.Can I charge a security deposit while hiring the job seeker?

NCS doesn’t encourage such practices. You will have to strictly adhere to the Indian labour laws. In some extra ordinary cases and profile of jobs, it’s entirely up to an employer and the job seeker’s willingness to pay.

30.Is there any minimum - maximum period that I need to guarantee for hiring a candidate?

Each job posting expires within 90 days. So, please make sure either you update or repost it to keep it active on the portal as long as you want.

31.What is a Local Service Provider?

A Local Service Provider is the one who provides services like plumbing, driving, carpentry etc. in your local area. All the stakeholders registered on the portal can avail the services of a Local Service Provider.

32.Can I contact Skill Provider and avail their services?

Yes. You can view the list of registered skill providers based on the courses offered and location.

33.What is a Career Center?

34.Can I tie-up with career centers?

You can work closely with career centers and participate in job fairs and career counselling events. You can conduct exclusive placement drives as per your manpower requirements with the help of a career center. You can also connect with career counselors at the career centers in order to make effective job postings and skill mapping. To get the address and contact details of the career center near your area, click on Search tab and choose ‘Find Career Center’ to get all the required information.

35.Is it mandatory to Close Job and Notify Recruitment for the jobs posted on the portal after the recruitment process has been completed?

It is advisable to Close Job and Notify Recruitment for the jobs posted on the portal after the recruitment process has been completed. Closing jobs and notifying selections will increase your chances to get featured amongst the Monthly Top employers on the homepage of the portal. After you login into your account, this can be done by clicking on the 'Jobs and Responses' link in the panel on the left side of the screen. Click on the action button corresponding to the job posting which you wish to close. Select 'Close Job-Notify Recruitment' from the drop-down menu and fill in the relevant details therein.

36.How do I raise my grievance or provide feedback for NCS?

You can click on Grievance/Feedback on footer section of the portal or "Share Feedback" tab from the left panel of your employer account. You can also write to us at feedback.dget@nic.in or call our Toll free helpline 1800-425-1514 (Tues. to Sun. 8AM to 8PM)

37.Can I directly contact the job seekers whose profiles I find interesting?

Yes, Once you shortlist the candidates, you can send them interview invites through the portal or you can contact them on their registered email ids or phone numbers visible in their profiles.

38.How can I verify the credentials and other information provided by Jobseekers while shortlisting profiles?

When you click on any Jobseeker name, you will get an option to “View Documents/Certificates” of that jobseeker, which will help you verify the credentials, qualification and required information. For any Jobseeker, you can now Download and view documents like CV, Caste Certificate, ID Proof, Marksheets, Certificates, Differently Abled certificate

1.How Can I register on the NCS Portal?

You could register online on the portal www.ncs.gov.in or visit the nearest Model Career Center to get registered. You can also request the call center executive to register you by providing the required details.

2.Once registered, will I be able to avail all the services on NCS Portal?

No, once registered, NCS team will verify your credentials to ensure you meet the eligibility criteria for counsellor empanelment with NCS portal.The approval of the profile of counsellors/VG Experts on NCS is subject to verifications of documents applicable as per the eligibility criteria along with submission of details required in Form NCS/PC-1 and NCS/PC-2 respectively. Counsellors/VG Experts are required to get the aforementioned document verification and submission done at the nearest employment exchange/career center /model career center, details of which can be found on NCS portal.

3.What are the benefits of registering on NCS Portal?

Upon registration, Counselors can avail a host of services such as register and update profile, personalized dashboard with all the appointments details, option to publish their availability calendar, online management of appointments and access to psychometric tests to assess the candidate's personality/aptitude/interest etc. Counsellor can also search and apply for jobs.

4.What sort of professionals can be empaneled/registered on NCS portal as Counselors?

There are two kinds of empanelment i.e. empanelment of Counselors and empanelment of Vocational Guidance Expert on NCS portal.

5.Who are Vocational Guidance Experts?

Vocational Guidance (VG) Experts are the approved guidance/counselling experts on NCS platform, having quality counselling experience in their relevant fields like HR/ Recruitment/Selection/Public Relation/Finance/Marketing etc.

6.What are the pre-requisites / qualifications for me to be registered on the portal as a counsellor?

The counsellors empaneling with the NCS need to meet the following eligibility criteria:

The Counsellor should be working in one or more of the following areas:
1. Career development and its coordination
2. Employment services like staffing, placement, recruitment
3. Providing specialized counselling in the relevant counselling setting.

The Counsellor should have either of the essential qualifications and experience from three categories mentioned in below table to be eligible for empanelment with NCS.

#	Qualification	Experience
1	M.A. in Psychology/Social Work/Education/Counselling/Child Development/Special EducationPost graduate degree from any recognized University with Diploma in Guidance and Counselling from a recognized institutionGraduate degree in any discipline from a recognized university with a diploma in Guidance and Counselling from a recognized institution	Minimum 1 year experience of counselling in the area of specialization.
2	Post graduate degree from any recognized University with Diploma in Guidance and Counselling from a recognized institution
3	Graduate degree in any discipline from a recognized university with a diploma in Guidance and Counselling from a recognized institution	Minimum 1 year experience of counselling in the area of specialization

Counsellors working with MOLE affiliated institutions such as Employment Exchanges/Career Centers, Model Career Centers, CGC, VRCs, University Employment Information & Guidance Bureaus (UEI&GB) etc. would be directly eligible for empanelment with NCS (without being liable for receiving payments).
The counsellor must not have a criminal background or history of being disqualified from employment or affiliations due to disciplinary reasons.

7.What are the pre-requisites / qualifications for me to be registered on the portal as a Vocational Guidance (VG) Expert?

A person may apply as VG Experts if he/she belongs to any one of the following categories:

Retired Government/PSU officer (Group B officers and above) dealing with HR/Recruitment/Selection/Public Relation/Finance/Marketing/Administration/NGO
Private Sector specialists working in HR/Recruitment/Selection/Public Relation/Finance/Marketing/Administration/NGO
Existing Employment Officers in Employment Exchanges/VRC/CGC etc.
Self-employed professionals like entrepreneurs, CA, doctors, architects etc.

Individuals dealing with Overseas Placement/Employment/Studies Abroad
Essential Qualifications and Experience

#	Qualification	Experience
1	Post Graduate degree from any recognized University Minimum 5 year experience of counselling/vocational guidance in the area of specialization.	Minimum 5 year experience of counselling/vocational guidance in the area of specialization.
2	Graduate Degree from any recognized University	Minimum 10 year experience of counselling/vocational guidance in the area of specialization.

Also, the person applying as a VG Expert must not have a criminal background or the history of being disqualified from employment or affiliations due to disciplinary reasons.

8.How can I furnish my details in order to get empaneled on NCS portal as a Counselor?

Once registered, click on "View/update profile" tab on left panel of your home screen. This will take you to counselor dashboard having various tabs where you will be required to give details about your personal information, physical attributes, address for communication, education and trainings undertaken, work experience, preferences and official references. Update all required information along with 4 mandatory documents like:
-Post Graduation Degree/Certificate
-Graduation Degree/Certificate
-Diploma Certificate in Guidance and Counselling (optional)

9.How can I furnish my details in order to get empaneled on NCS portal as a Vocational Guidance Expert?

Register yourself on www.ncs.gov.in as a Counsellor. Once registered, click on "View/update profile" tab on left panel of your home screen. This will take you to counselor dashboard having various tabs where you will be required to give details about your personal information, physical attributes, address for communication, education and trainings undertaken, work experience, preferences and official references. Update all required information along with 5 mandatory documents like:
-Post Graduation Degree/Certificate
-Graduation Degree/Certificate
-Diploma Certificate in Guidance and Counselling

10.What is OTP? Where do I use it?

11.There is a delay in receiving my One Time Password.

Delays may occur due to heavy traffic on the portal. One can also click on ‘resend OTP’, to get an OTP second time in cases of delay in the first instance.

12.How will I get a confirmation that I’m registered with NCS?

13.What if I forget my log in password?

14.What kind of mediums can I use to provide counselling?

You could provide counselling services through face to face interaction or via online platforms depending upon the chosen medium such as telephone, video conferencing, web / portal, 3rd party collaboration interfaces etc.

15.Can I use Career Center premises to do counselling sessions?

Yes. One can coordinate with the Nodal Officers/Young Professionals of the Career Centers and schedule a session there. Details of the nearest career center or employment exchange is available on the NCS portal. For list of Model Career Centers across India, Click Here

16.Once registered, how can I fill more details about qualifications, work experience and other relevant details about myself?

Once registered, click on "View/update profile" tab on left panel of your home screen. This will take you to counselor dashboard having various tabs where you will be required to give details about your personal information, physical attributes, address for communication, education and trainings undertaken, work experience, preferences and official references. Update all required information along with mandatory documents like:
-Post Graduation Degree/Certificate
-Graduation Degree/Certificate
-Diploma Certificate in Guidance and Counselling (mandatory for VG Expert)

17.Can I promote my services through the portal?

Once your profile as a Career Counsellor is approved on the portal, whenever a candidate searches for a Career Counsellor in your area, your name alongwith the active counselling slots will be displayed on the candidate's screen. Once he/she clicks on your name, a pop-up containing your name, services, mobile number and email id will appear.

18.Can I mention specialized counselling sessions that I provide?

Yes, you get the facility of choosing the specialized counselling sessions you want to provide under the tab ‘My Services’ on your left panel of Counselor dashboard.

19.Where can I publish my availability on the Portal?

You can add your schedules under the tab ‘Schedules’ on the left panel of counselor dashboard. You can add details such as sessions name, time, venue, fees and number of clients you wish to take up.

20.Can I edit the Availability Calendar in case of cancellations?

Yes, you can by clicking on ‘Action’ button corresponding to the schedule title and then ‘Edit’ option.

21.How can I inform candidates who have booked my appointment, in case of cancellations?

You need to click on ‘Leave Plan’ tab on your left panel of the dashboard. This tab allows a counsellor to mark leaves. By clicking on this tab, counselors can mark their leaves by mentioning the leave period and a reason. Upon marking leaves, booked appointments will cancel and an email will be sent to the clients/jobseekers who have booked your appointment via NCS portal

22.How can I manage my appointments? Is there a way to see the appointment requests?

You can use ‘View Pending Approvals’ tab on the left panel of your dashboard. Upon clicking this tab you will get the list of appointment requests by the jobseekers. You need to click on the ‘Action’ button on the view pending approvals screen and select ‘Approve/Reject’ option, enter a reason and then submit.

23.After approving the requests, Can I see the list of scheduled appointments in a separate tab?

Yes, you can view the list of scheduled appointments under ‘View Appointments’ tab on the left panel of your dashboard. You can select the date of the appointments from the calendar and click on ‘Get Schedules’ button.

24.Can I cancel an approved appointment via NCS Portal?

Yes. You can cancel the approved appointment, by going to the ‘View Appointments’ screen and selecting the respective appointment, click on ‘Action’ button and then select ‘Cancel’ option to delete the appointment. Upon cancelling, an email will be sent to the client.

25.Can I save feedback or assessment results for a particular candidate on the NCS Portal?

You may maintain remarks or assessment results at your personal level as and when you give counselling to any NCS user, because NCS Portal does not have any such functionality that allows you to save results individually.

26.Can I provide career counselling services online?

NCS Portal does not provide any such provision for online career counselling, however, you can use video conferencing, web / portal 3rd party collaboration interfaces

27.Can I charge fees for counselling sessions via NCS portal?

Yes, you can. As a part of MoU with NCS portal every Counselor or VG Expert will be required to follow a pre-determined schedule of fee structure by the MoLE. The fee structure is given below:

#	Provider	Coverage	Session Duration	Rates
1	VG Expert	General Career Guidance	40 mins	Rs. 200/-
2	Counsellor	Intensive Career Counselling, Guidance Including Administering Assessment Tests And Interpreting Results	60 mins	Rs. 300/-
		Career Counselling, Guidance without administration of the tests and interpretation of the results.	40 mins	Rs. 200/-
		Only Interpretation of the results of the test and provision of suitable counselling	40 mins	Rs. 100/-

28.Can I participate in Job fairs / Career Counselling events conducted by state / central government?

Yes, You can. You can view the list of Job Fairs/Events happening all across the country under ‘Job Fair / Event’ tab on the left panel of your screen, where you can subsequently submit a request for participation. You can collaborate with respective nodal officer/center manager to participate in the event.

29.Do I need to pay to participate in events / job fairs?

Portal doesn’t charge any fee for participation but sponsored events might entail some fee. We recommend you to check with the event organizer before signing-up for the participation

30.Can I conduct a job fair?

No. You cannot conduct a job fair, only career centers are currently authorized to conduct job fairs.

31.What is a Career Center?

32.How is a career center different from an employment exchange?

Career Centre is a modernized version of an employment exchange, with better infrastructure and digital services. Modern ICT infrastructure makes these centers different from employment exchanges.

33.Can I tie-up with career centers?

You can work closely with career centers, conduct career counselling events and participate in job fairs. You can also use the career center infrastructure to deliver counselling services by collaborating with the concerned nodal officer. To get the address and contact details of the career center near your area, on the homepage, click on Search tab and choose ‘Find Career Center’ to get all the required information.

34.Can I do counselling at my convenient time and location?

Yes, you can mention your preferred time and venue in the availability calendar, in your profile. Anybody seeking counselling will be able to see your availability for the given time and venue only.

35.How do I know the profile of the job seeker is real / valid / authentic?

Reliability of profile is checked/verified under following three categories:Know Your Customer (KYC) (Unique Identity, Personal Details and Address)Certificates (Education and Skills)Work Experience( Employment and Trainings)

36.Is the information I provide in the profile safe and secure?

Yes, it’s safe and secure. It will not be shared with any third party except the authorized portal users and DGE.

37.How frequently should I update the information submitted?

You should always keep your profile up to date.

38.How do I raise my grievance or provide feedback for NCS?

39.How can I follow up on the grievances or feedback provided by me on NCS portal?

You can view all the cases of grievances and feedback raised by you under the ‘Cases’ tab on the left panel of your post login dashboard screen. It will give you the list of your cases along with information such as status, case ID, case category, case registration date, resolution and date of resolution.

1.How is a placement organization different from an employer?

Placement/Staffing (Flexi/Permanent/Temporary)/ Overseas placement agencies, hiring job-seekers on the behalf of employers, fall under category of placement organizations. A placement organization can hire candidates for their own requirements too. Also, private job portals, interested in partnering with NCS, can register as placement organization.

2.How can I register as a Placement Organization on NCS Portal?

3.What are the basic details required for registration?

4.What is OTP? Where do I use it?

5.There is a delay in receiving my One Time Password?

Delays may occur due to heavy traffic on the portal. One can also click on ‘resend OTP’, to get an OTP second time in cases of delay in the first instance.

6.How will I get a confirmation that I’m registered with NCS?

7.What if I forget my log in password?

8.Can we add multiple authorized users to manage the company’s profile on NCS Portal or will it be managed by just one user?

Yes, you can add more users to a single placement organization’s profile. The primary user (the one who registered the profile) will have to access ‘User Management’ tab on the left panel of the placement organization’s dashboard in order to add more Users to the profile.

9.How many users can we add to manage the company’s profile?

10.What kind of authorization rights will these newly added users have?

11.Can we also remove users from managing the placement organization’s profile?

Yes, NCS gives you the flexibility of deactivating the user by clicking on ‘Manage User’ tab corresponding to the user’s name in the User Management display screen.

12.Can I send offer letters from the portal?

No, you can only send interview invites to the jobseekers through the portal.

13.Can I shortlist profiles and review them later?

Yes. As a registered Placement Organization you could use the Placement Organization’s dashboard on the portal to perform various activities. You will be able to post jobs and view complete profiles of the interested candidates under "Candidates who have applied" Tab for the said job posting. Also, you can view the other eligible candidates of a particular job posting under "Other Eligible Candidates" Tab.You can also shortlist candidates and send interview invites to them.

14.Can I post jobs on behalf of multiple employers?

Yes, you can post jobs on behalf of as many employers as you want.

15.How can I post a job?

Post login, you can access the Placement Organization’s dashboard and click on ‘Post New Job’ tab on the left panel to post vacancies on the portal.

16.Does the portal provide job posting templates/form?

Yes, once registered, you can access the post login placement organization’s dashboard and use ‘Post New Job’ tab on your left panel to view the standard job posting template/form available on NCS portal.

17.Can I save job posting templates/form and reuse them for later use?

Yes. Registered users can create the job postings and save them as drafts for later use. These can be published/posted later on as per your requirements.

18.Can a job posting be edited once it has been made live?

No, a live job posting cannot be edited except the "Job Expiry Date" and the "Number of Vacancies" for the published job postings.

19.What are Future Jobs?

20.Can I make multiple profiles under different stakeholders such as Skill Providers?

Yes. A Placement Organization can additionally register as one more stakeholder i.e. Skill Provider with the same KYC details on the NCS Portal.

21.How can we connect with the shortlisted candidates? Through the portal or on our own?

You can connect with the shortlisted candidates through the portal by sending them a notification about their interview invite. You can even send information on the mode of interview, interview date and interview venue to the shortlisted candidates in these invites. You can also directly connect with the shortlisted candidates on their registered email id or phone numbers mentioned in their profile.

22.Can I participate in events / job fairs?

Yes. You will receive alerts / notifications / invitations by the career centers regarding the job fairs on your registered email id, as updated on the portal. You can also view the list of Job fairs happening all across the country under ‘Job Fair / Event’ tab on the left panel of your screen, where you can subsequently submit a request for participation to the concerned career centers.

23.Do I need to pay to participate in events / job fairs?

No, participation in any job fair or events conducted by career centers will be free of cost.

24.Can I conduct a job fair?

No. You cannot conduct a job fair, only career centers are currently authorized to conduct job fairs. Placement Organizations can participate in these job fairs based on invites received from career centers.

25.Can I access all the job seeker profiles?

Yes, but only when you post a job on the portal. Enter requisite employee criteria in search field and click the search button. You can also change job posting’s parameters to view profiles of matching candidates on the portal. In addition to this, Placement Organization can now view & search the list of eligible candidates and the candidates who have applied for each of their posted job by using the "Jobs and Responses" page in the left panel of the employer dashboard. Every posted Job ID on the Jobs and Responses has an Action Button which can be used to search candidates, any additional parameters can also be used as a part of search candidates to customize the search result.

26.Can I download the profiles I am interested in?

Yes, you can download the selected rpfiles.

27.Can I directly contact the job seekers whose profiles I find interesting?

Yes. You can. Once you shortlist the candidates, you can either send interview invites or contact them directly on their registered email ids or phone numbers.

28.Can I send bulk interview invites? Is there any limit for number of interview invites I could send at once?

Yes. You can. There’s no upper limit to the number of interview invites you could send at once.

29.Do I need to pay any fee if I hire the job seekers through the portal?

No. Portal doesn’t charge any fee for any of its services.

30.Can I charge a training fee from the shortlisted job seekers before hiring them?

It’s entirely up to an employer and the job seeker’s willingness to pay. NCS will not intervene in these matters.

31.Can an employer charge a security deposit while hiring the job seeker?

NCS doesn’t encourage such practices. You will have to strictly adhere to the Indian Labour laws. In some extra ordinary cases and profile of jobs, it’s entirely up to an employer and the job seeker’s willingness to pay.

32.Is there any minimum - maximum period that I need to guarantee for hiring a candidate?

Each job posting expires within 90 days. So, please make sure either you update or repost it to keep it active on the portal as long as you want.

33.What is a Local Service Provider?

34.What is a Career Center?

35.Can I tie-up with career centers?

36.Is it mandatory to Close Job and Notify Recruitment for the jobs posted on the portal after the recruitment process has been completed?

It is advisable to Close Job and Notify Recruitment for the jobs posted on the portal after the recruitment process has been completed. After you login into your account, this can be done by clicking on the 'Jobs and Responses' link in the panel on the left side of the screen. Click on the action button corresponding to the job posting which you wish to close. Select 'Close Job-Notify Recruitment' from the drop-down menu and fill in the relevant details therein. Closing jobs and notifying selections can make your organization eligible to be featured amongst the Monthly Top employers on the homepage of the portal.

37.How do I raise my grievance or provide feedback for NCS?

38.How can I follow up on the grievances or feedback provided by me on NCS portal?

39.How can I verify the credentials and other information provided by Jobseekers while shortlisting profiles?

40.Can I hire somebody from the portal?

Yes, you can hire candidates who have applied to jobs postings, through the portal.

1.What is CSC? Will it charge any fee from the candidates for availing NCS related services?

Common Services Centers (CSCs) are a strategic cornerstone of the Digital India programme. They are the access points for delivery of various electronic services to villages in India, thereby contributing to a digitally and financially inclusive society. CSCs provide  services in the areas of  education, health, telemedicine by offering  web enabled services, including application forms, certificates, and utility payments such as electricity, telephone and water bill etc.

NCS has a tie-up with CSCs at Pan India level for delivering all portal related services  through these centers. NCS services such as registration of candidates and employers, matching and searching jobs, event information are accessible through this channel.Though NCS portal does not charge candidates or for any of its services,some nominal charges would be levied from the candidates (summarized in the table below) when the portal services are accessed through the CSCs.

#	Services	Cost at CSC (in Rs.)
1	New registration of candidates	15/-
2	Updating existing profiles	5/-
3	Matching, searching jobs	5/-
4	Searching courses available on Apprenticeship, Career Counselling	5/-
5	Search for career centers, job fairs, recruitment drives, training institutes etc.	2/-
6	Printout of application form, if any, (per page)	10/-

2.How can a CSC operator track that “how many users are registered by his CSC”?

Information on number of users registered would be available only on aggregate (Pan India level) and not for any specific CSC since common user ID and password are being used by all the operators.

3.Will CSC Operators get any extra benefit from the Government?

CSC operators can charge the candidates a nominal fee based on the agreed fee structure. Besides this, they would not get any extra benefit as part of NCS tieup.

1.What is a Job Fair?

A job fair is an event where employers and job seekers come together for job matching. Job Fairs can be launched only through the career centers. The list of ongoing and upcoming Job Fairs can be accessed at the Job Fairs and Events section of the NCS Homepage.

2.Where are the details of the job fairs & events displayed?

The details of all on-going and upcoming job fairs, Placement Drives and Events are available on the Calendar which can be accessed at Job Fairs and Events scroller on the homepage. The current status of each job fair/event is separately identifiable with different colors (green for ongoing Job Fair/event and blue for Future Job Fair/event). The job fair/event details can be seen by clicking on the job fair/event name.

3.How to search for a relevant Job Fair/event on the calendar?

On the Job Fair Calendar, user can use search functionality to find various job fairs and events. User can search on the basis of State, District and Industry to display specific job fairs or events pertaining to the selected search criteria. User can select his search criteria from the drop down list for each criteria and click 'Search'.

4.How can an already registered job seeker participate in a Job Fair on National Career Service (NCS) portal?

At the bottom of the NCS home page, click on the section Job Fair & Events. The monthly calendar view of Job Fairs will be visible. This calendar shows the job fair and events conducted during that month across India.Search for a relevant Job Fair/event, identify & click on the job fair where you want to participate and then user will be directed to a pop-up with the details of the selected job fair.Click on 'Participate' button and provide the NCS login credentials.On successful login, job seeker will have to indicate preference for jobs posted in job fair (refer to question 9) in order to participate in job fair.

5.Can a new job seeker participate in a Job Fair on National Career Service (NCS) portal?

Yes. The new job seeker will have to first register on the NCS portal and login through his new credentials to participate in the job fair. Already registered job seekers can also use their existing NCS IDs to participate in the job fair.

6.How can a job seeker view the information of the job fairs in which he has participated?

On the left panel of home page, on clicking ‘Job Fair Participation’ option, list of all the job fairs in which he has participated is displayed. When he clicks on any them, the complete details of job fair is visible and can be downloaded.

7.How can I distinguish and view either of the past/on-going/upcoming job fairs?

The monthly calendar of Job Fairs & Events displays all the Job Fairs & events which are past, on-going and future with checkboxes for each option. The options for the on-going and upcoming job fairs/events are already selected by default. The user can select the options and view the job fairs accordingly.

8.How are the job fairs created on NCS portal?

The job fairs are created and launched by the career centers which get displayed on the NCS website.

9.How can a jobseeker indicate his/her interest and preference for the various jobs posted in a job fair?

A jobseeker needs to follow below mentioned steps:-After successful login, in the job-seeker dashboard, the job-seekers needs to click on the 'Job Fair / Event' link.
-A list of all the on-going, upcoming job fairs will be displayed.
-Click on the Job Fair in which you wish to participate.
-A pop-up depicting the job fair details will appear.
-Click on the 'Proceed' button.
-A new screen will appear containing your 1. Personal Details 2. More About Yourself and 3. Job Fair Details.
-Click on 'Job Fair Details', A list of all the Employers participating in the job fair will alongwith the list of all jobs posted by the respective employers will appear.
The job seeker can select the jobs to be added in his job bucket/preference list by clicking the '+' option in front of each job. All selected jobs will be displayed in the job bucket with the job at the top of list indicating the first preference and the job at end of list indicating last preference.
-Click on 'Submit Participation' to confirm your participation the job fair.

10.How can a jobseeker remove jobs from preference list or job bucket?

In the job preference list, select the job to be removed and click on the 'X' button. This will remove the job from preference list of job fair.

11.As a job seeker, how can I change my preference for the various jobs posted in job fair?

Job seeker can navigate to the job fair details page for the desired job fair. Job seeker can change his preference for any job by selecting the job from his job bucket/preference list and clicking on the 'up' and 'down' arrow buttons to move the job up or down in the preference list.

12.How can job fairs & events be distinguished?

Job fair and events are displayed with different icons, with the events being displayed with a ‘star’ icon and job fair with a ‘flag’ icon.

13.Can a job seeker participate in a past job fair/event?

No, the job seeker cannot participate in a past job fair / event. The 'Participate' button will be disabled once the event is over.

14.Can a job seeker participate in an ongoing or future job fair/event?

Yes, the job seeker can participate in an ongoing or future job fair/event. He has to apply within the registration date range as mentioned for the job fair.

15.Can a job seeker participate in a job fair/event after registration date is over?

Yes. In such cases, he/she has to directly report at the venue of job fair on the scheduled date for on-the-spot registration. He cannot participate through the NCS portal in a job fair/event after registration date is over. The officer of the concerned career center may be contacted for further details.

1.What is a Job Fair?

2.Where are the details of the job fairs & events displayed

The details of all Ongoing/Upcoming/Past Job Fairs, Placement Drives and Events are available on the Calendar which can be accessed at Job Fairs and Events section of the NCS Homepage.

3.How to search for a relevant Job Fair/event on the calendar?

On the Job Fair Calendar, user can use search functionality to find various job fairs and events. User can search on basis of State, District and Industry to display specific job fairs or events pertaining to the selected search criteria. User can select his search criteria from the drop down list for each criteria and click 'Search'.

4.How can an already registered employer participate in a Job Fair on NCS portal?

On the NCS home page, click on Job Fairs and Events section. The List view of all the Job Fairs will be visible. This calendar shows the job fair and events conducted during that month across India.
-Search for a relevant Job Fair/Event, identify & click on the job fair where you want to participate.
-A pop-up containing the details of the selected job fair will open-up.
-Click on 'Participate' button and provide the NCS login credentials.
-On successful login, you will have to post jobs to job fair (refer to question 14) in order to participate in the job fair.

5.Can a new employer (who is not registered on NCS) participate in a Job Fair on NCS portal?

Yes. The new employer will have to first register on the NCS portal and login to his account to participate in the job fair. Please refer to question 4 to know how to participate in a Job Fair after initial registration on NCS Portal.

6.How can an employer view the information of the job fairs in which he has participated?

After successful login on the left panel of home page, click on 'Job Fair Participation' option. A list of all the job fairs in which he has participated will be displayed. The user can click on the job fair to view further detaills.

7.How can I distinguish and view either of the past/on-going/upcoming job fairs?

8.How are the job fairs created on NCS portal?

The job fairs are created and launched by the career centers which get displayed on the NCS website.

9.How can the job fairs & events be distinguished?

Job fair and events are displayed with different icons, with the events being displayed with a ‘star’ icon and job fair with a ‘flag’ icon.

10.Can an employer participate in a past job fair/event?

No, the employer cannot participate in a past job fair/ event. The ‘Participate’ button will be disabled once the job fair / event is over.

11.Can an employer participate in an ongoing or future job fair/event?

Yes, the employer can participate in an ongoing or future job fair/event for which the registration has not yet been closed.

12.Can an employer participate in a job fair/event after registration date is over?

Yes. In such cases, he/she can directly report at the venue of the job fair on the scheduled date for on-the-spot registration. He cannot participate through the NCS portal in a job fair/event after registration date is over. The Job Fair coordinator or Career Center officers/officials may be contacted as per contact details given in the Job Fair posted on the NCS portal.

13.How can an employer post Jobs/vacancies in the Job Fair?

Employer can select the job fair from home page and click on participate. After successful login, the link Add Jobs to Job Fair is displayed on the home page. Once the employer clicks on this link, he will be provided the following two options:
-Add newly created jobs to Job Fair (refer to question 15)
-Add already posted NCS jobs to Job Fair (refer to question 16)

14.Can an employer add new jobs to job fair?

Yes, an employer can add new jobs to a job fair following the steps below:
On clicking the link - 'Add Jobs to Job Fair', the user is provided with two options for adding new or already existing jobs in the job fair.
- Using the option- 'Add new jobs to Job Fair', an employer will be able to add new jobs to the job fair which will get posted to the job fair as well as the NCS portal. All the mandatory fields are required to be filled-in to post the job to the job fair.
For complete details rgarding usage of NCS Portal, Employer can also access the User Manual by clicking here.

15.Can an employer add already posted NCS jobs to job fair?

Yes, an employer can add already posted NCS jobs to a job fair.
On clicking the link - 'Add Jobs to Job Fair', the user is provided with two options for adding new or already existing jobs in the job fair.
-Using the option- 'Add NCS jobs to Job Fair', an employer can add already existing NCS jobs to the job fair.
-The already existing NCS jobs posted by the employer will be displayed in a table.
-The employer can select the required jobs from the table and click on 'Post to Job Fair'.
-This will lead to addition of existing active NCS jobs posted by the employer to the job fair.
For complete details rgarding usage of NCS Portal, Employer can also access the User Manual by clicking here.

16.How can an employer remove some jobs from job fir?

Employer has to navigate to the desired job fair, where the list of all the jobs, posted by him to the job fair, is displayed.
-Select the job(s) to be removed from job fair by clicking the corresponding checkbox and click on 'Remove jobs' button.
-The identified jobs will then be removed from the job fair.
These jobs can be added back to the job fair through the Add Jobs functionality.